Amazing Bosses know efficiency can be the enemy of efficacy in the long run and so they work to create an atmosphere of expansive thinking. They empower their team with time, resources and techniques, to solve big issues with big ideas instead of Band-Aids and checklists. Amazing Bosses create an environment where people are empowered to make change on their own to improve product, process, and procedures. They integrate open communication to the point where the expression of honest concerns is expected, required, and desired by everyone involved to achieve the highest levels of team performance.
Key Takeaways:
- Mastering the art of kindness takes commitment and determination. But it’s worth it. Real kindness is shown in straightforward and direct interaction with employees, so they know where they stand and why. You don’t have to pull your punches to be kind. When someone knows you’re genuinely concerned about them, they are willing to listen to your input — both positive and negative
- Confidence, like measles, is contagious. Employees want to be around a confident boss — but shun the company of a know-it-all. The best way to show confidence is to show competence, that you really know what you’re talking about. And then, if you really don’t know something — confess it and find the employee/team member who does know about it and learn from him or her.
- A great boss will share credit. Ladle out sincere praise like gravy. Sincerely enjoy the success of his or her subordinates. Kindness is never about you — it’s always about the other person. Live for others and your own life, at work and at home, will prosper.
“A study at the University of London discovered a significant link between cardiovascular disease and management-induced stress.”