The CEO of Delta, Ed Bastien, has stated that the recent outages of Delta computers is an incident and not an epidemic. The crash has been a trouble since Monday in the early morning and they are still currently investigating what really happened to cause the outages. There was a part that failed and a fire was started and teams are investigating the failure of the part.
- The chief executive of Delta Air Lines Inc. on Wednesday took full responsibility for the computer failure that forced the airline to cancel more than 2,100 flights over three days.
- There is “nothing endemic” in the meltdown that started at the airline’s Atlanta headquarters Monday morning “to make us believe we’re at risk,” Ed Bastian said in an interview.
- The incident has raised questions about whether the company was making the right decisions in upgrading its information technology.
“Delta’s efforts to restore normal service Wednesday stumbled as cancellations that snarled the carrier for two days left flight crews out of position, adding to travel disruption.”